Terms & Conditions
License agreements, general terms, data privacy information, and support policies for ASAPIO products and services.
ASAPIO Subscription License Terms
Applicable to: paid subscriptions to ASAPIO software (license and support/SLA).
Last update: July 23rd, 2026
The German translation is provided for convenience only and is non-binding; the English version is authoritative.
ASAPIO Services Terms
Applicable to: consulting, implementation, training and other professional services.
Last update: July 23rd, 2026
The German translation is provided for convenience only and is non-binding; the English version is authoritative.
ASAPIO Support Terms
Applicable to: software maintenance and support services purchased separately from a software subscription, in particular for customers using ASAPIO software under a perpetual or other existing license.
Last update: July 23rd, 2026
The German translation is provided for convenience only and is non-binding; the English version is authoritative.
Evaluation License Terms
Applicable to: time-limited, free-of-charge evaluation of the ASAPIO Integration Add-on (30 days).
Last update: July 23rd, 2026
The German translation is provided for convenience only and is non-binding; the English version is authoritative.
ASAPIO Free License Terms
Applicable to: software provided by ASAPIO free of charge for use not limited to an evaluation period — in particular ASAPIO Spend Lens and other free ASAPIO components.
Last update: July 23rd, 2026
This document replaces and supersedes the previous ASAPIO Spend Lens License Agreement (EULA v1.1) and the previous ASAPIO Free License Agreement (EULA v1.1). The German translation is provided for convenience only and is non-binding; the English version is authoritative.
Edition-specific terms
Applicable to: subscription and support for the ASAPIO Integration Add-on für AI Vergabemanager edition.
Last update: July 23rd, 2026
This edition is sold exclusively in German-speaking markets; available in German only. Contact us if you need an English summary.
Data Privacy Information
General Data Privacy Information, applicable to ASAPIO contracts. Please note: for the Data Privacy Information regarding our website and similar digital services, please see our Privacy Policy.
Last update: April 23rd, 2026
- PDFASAPIO Data Privacy Information according to GDPR (English)
- PDFASAPIO Datenschutzinformation according to DSGVO (German)
U.S. Export Control Classification Number (ECCN)
ECCN: EAR99
Comment: ASAPIO Software is not on the Commerce Control List of the U.S. Department of Commerce and therefore not under export control and not US-origin.
Support Calendar
Support off-days
The following table shows dates with public holidays occurring Mon–Fri, on which ASAPIO does not provide support services. A dash (-) means no such holiday falls on a weekday that year. Non-binding information, subject to change.
| 2026 | 2027 | 2028 | 2029 | 2030 | Holiday |
|---|---|---|---|---|---|
| 01-JAN | 01-JAN | 01-JAN | 01-JAN | 01-JAN | New Year's Day |
| 03-APR | 26-MAR | 14-APR | 30-MAR | 19-APR | Good Friday |
| 06-APR | - | 17-APR | 02-APR | 22-APR | Easter Monday |
| 01-MAY | 06-MAY | 01-MAY | 01-MAY | 01-MAY | Labour Day |
| 14-MAY | 17-MAY | 25-MAY | 10-MAY | 30-MAY | Ascension Day |
| 25-MAY | 27-MAY | 05-JUN | 21-MAY | 10-JUN | Whit Monday |
| 04-JUN | - | 15-JUN | 31-MAY | 20-JUN | Corpus Christi |
| - | - | 15-AUG | 15-AUG | 15-AUG | Assumption Day |
| - | 03-OCT | 03-OCT | 03-OCT | 03-OCT | German Unity Day |
| 01-NOV | 01-NOV | 01-NOV | 01-NOV | 01-NOV | All Saints' Day |
| 25-DEC | 25-DEC | 25-DEC | 25-DEC | 25-DEC | Christmas Day |
| - | 26-DEC | 26-DEC | 26-DEC | 26-DEC | St. Stephen's Day |