Terms & Conditions

ASAPIO Subscription License Terms

Applicable to: paid subscriptions to ASAPIO software (license and support/SLA).
Last update: July 23rd, 2026

• PDFASAPIO Subscription License Terms

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ASAPIO Services Terms

Applicable to: consulting, implementation, training and other professional services.
Last update: July 23rd, 2026

• PDFASAPIO Services Terms

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ASAPIO Support Terms

Applicable to: software maintenance and support services purchased separately from a software subscription, in particular for customers using ASAPIO software under a perpetual or other existing license.
Last update: July 23rd, 2026

• PDFASAPIO Support Terms

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Evaluation License Terms

Applicable to: time-limited, free-of-charge evaluation of the ASAPIO Integration Add-on (30 days).
Last update: July 23rd, 2026

• PDFASAPIO Evaluation License Terms (English)

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ASAPIO Free License Terms

Applicable to: software provided by ASAPIO free of charge for use not limited to an evaluation period — in particular ASAPIO Spend Lens and other free ASAPIO components.
Last update: July 23rd, 2026

• PDFASAPIO Free License Terms (EULA)

This document replaces and supersedes the previous ASAPIO Spend Lens License Agreement (EULA v1.1) and the previous ASAPIO Free License Agreement (EULA v1.1).

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Connector-specific terms

Applicable to: Connector for AI Vergabemanager

• PDFASAPIO Support-Bedingungen Konnektor für AI Vergabemanager (German)

Available in German only. Contact us if you need an English summary.

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General Terms and Conditions (superseded)

Applicable to Services Contracts, Statement of Works, Software for Sale (Perpetual licenses)
Last update: October 9th, 2024

Superseded as of July 23rd, 2026: these General Terms and Conditions have been replaced by the individual documents above — the ASAPIO Subscription License Terms and the ASAPIO Services Terms. Kept here for reference only.

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Data Privacy Information

General Data Privacy Information, applicable to ASAPIO contracts. Please note: for the Data Privacy Information regarding our website and similar digital services, please see our Privacy Policy.
Last update: April 23rd, 2026

• PDFASAPIO Data Privacy Information according to GDPR (English)
• PDFASAPIO Datenschutzinformation according to DSGVO (German)

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U.S. Export Control Classification Number (ECCN)

ECCN: EAR99

Comment: ASAPIO Software is not on the Commerce Control List of the U.S. Department of Commerce and therefore not under export control and not US-origin.

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Support Calendar

Support off-days

The following table shows dates with public holidays occurring Mon–Fri, on which ASAPIO does not provide support services. A dash (-) means no such holiday falls on a weekday that year. Non-binding information, subject to change.